Delivery Time

All products will be shipped via Royal Mail© and DHL, according to the option chosen by the customer. Shipping options are: Royal Mail©; DHL and Courier.

STANDARD SHIPPING:

Shipping may be free for purchases above a minimum value, and you can check this in the shopping cart offer by entering your ZIP code. If your order does not reach the minimum value for free shipping, the delivery cost will be calculated based on the ZIP code of your delivery address (taxes and fees are not included in this value).

EXPRESS SHIPPING:

Receive your products faster! This shipping option is available for certain areas of Europe, so please check the ZIP code of your desired delivery address on the "Shopping Cart" page.

Delivery Conditions

marinoexpress.com delivers purchased products in their original packaging and maintains the quality standard of the order as manufactured. marinoexpress.com delivery personnel are not authorized to customize or modify the packaging or products. In apartment buildings, delivery will be made to the reception, and the buyer is fully responsible for the safekeeping and transport of the products to their floor and apartment.

COVERAGE

National territory.

Delivery Times

During the purchase process, marinoexpress.com provides an estimated delivery time for orders. To determine the estimated time, factors such as the products purchased, quantity, stock availability, and the distance between marinoexpress.com's distribution centers and the customer's delivery address are considered.

The delivery time starts counting from the moment your order is shipped and is calculated in business days. The delivery time is determined based on the provided ZIP code, which is displayed at checkout, right below the delivery address.

Order Delivery Schedule

Marinoexpress.com uses Royal Mail or DHL as delivery partners; therefore, delivery days and times may vary. However, deliveries are generally made Monday to Friday, from 8 am to 6 pm. If you have any questions, please contact customer service by email for information about the shipment of your order.

If the delivery address is in a condominium, the customer must inform us at the time of purchase about any delivery time restrictions, specifying where the products should be delivered and to whom, in accordance with current regulations.

Shipping

The shipping cost of the products is automatically calculated on the website at the time of purchase, based on the weight, volume and quantity of the items purchased. The distance between our distribution centers and the delivery address provided in the order is also taken into consideration.

IMPORTANT:

For all shipping methods, the order date is not used to calculate the delivery time; instead, the delivery time starts counting from the shipping date (when we dispatch your order) and is counted in business days. This time may vary during specific promotional periods.

You can track your delivery through our website in "My Account".

You will receive all updates regarding your order by email. Delivery dates are estimates and may be subject to slight delays due to external factors such as heavy rain, high-risk areas, and rural zones.

The dates are estimates provided by third parties. Minor delays may occur due to external factors. In some cases of shipping via Royal Mail©, up to three delivery attempts will be made, and if none are successful, your order (according to Royal Mail policy) will be available for collection at a nearby post office.

You will have access to your order's tracking code as soon as it is shipped, allowing you to track the delivery status on the Royal Mail website. Link to access the website: https://marinoexpress.com/pages/track-order-1